Shipping policy

General Admission Tickets

General admission tickets are shipped via USPS First Class Mail in a standard envelope.
ViFi Productions is not responsible for lost or delayed mail once tickets have been shipped.
If you prefer tracked shipping, you may select this option at checkout for an additional cost.

VIP Tickets

VIP tickets are automatically shipped via USPS with tracking at no extra charge.

Last-Minute Ticket Purchases

Tickets purchased within 7 business days of the event will not be shipped. Instead, they will be available for Will Call pickup at the event.

Will Call Pickup

If your tickets are held at Will Call, you must present a valid photo ID and the order confirmation email to claim them at the event entrance.

Shipping Confirmation & Timing

You will receive a shipping confirmation email once your tickets have been mailed.
Standard delivery times vary but typically take 3-7 business days.

By purchasing tickets, you agree to this Shipping Policy and accept full responsibility for your chosen shipping method.

For any shipping-related inquiries, please contact us at

🚀 Thank you for supporting live music with ViFi Productions! 🎸